Privacy policies

Your privacy is important to us.

It is Cotton Moon's policy to respect your privacy regarding any information about you that we may share on the Cotton Moon website and on other websites we own and operate.

We only ask for the personal information we really need to provide you with a service. We do this by fair and lawful means, with your knowledge and consent. We also tell you why we share it and how it will be used.

We only retain shared information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except when required by law.

Our site may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of those sites and cannot accept responsibility for their respective privacy policies.

You are free to decline our request for personal information on the understanding that we may not be able to provide some of the services you desire.

Your continued use of our site will be deemed acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Cookie Policy

What are cookies?

As is common practice with almost all professional websites, this site uses cookies, which are small files transferred to your computer in order to improve your experience.

This page describes what information these cookies transfer, how we use it and why we sometimes need to store these cookies.

We will also share how you can prevent these cookies from being stored. However, this may downgrade or prevent certain elements of the website functionality from working.

How do we use cookies?

We use cookies for a number of reasons, as follows.

Unfortunately, in most cases, there are no industry standard options to disable cookies without completely disabling the functionality and features they add to this site.

It is recommended that you leave all cookies if you are unsure whether or not you need them if they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting your browser settings (see browser Help to learn how to do this).

Please be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

Disabling cookies will generally result in preventing certain functionality and features of this site from working. We therefore recommend that you do not disable cookies.

Our cookies

Account-related cookies

If you create an account with us, we will use cookies to manage the registration process and general administration. Generally, these cookies will be deleted when you log out, however, in some cases, they may remain to later remember your preferences on the site.

Login-related cookies

We use cookies when you are logged in so that we can remind you of that action. This prevents you from having to log in every time you visit a new page. These cookies are usually removed or cleared when you log out, in order to ensure that you can only access restricted resources and areas when you log in.

Cookies relating to e-mail newsletters

This site offers newsletter or email subscription services and cookies may be used to remember whether you are already registered and whether to show certain notifications valid only for registered / unregistered users.

Cookies relating order processing

This site offers e-commerce and payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Survey-related cookies

Periodically, we offer surveys and questionnaires to provide interesting information, useful tools or to understand our user database more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

Form-related cookies

When you send data via a form, such as those found on contact pages or comment forms, cookies can be set to remember your details for future correspondence.

Website preference cookies

To provide you with a great experience on this site, we provide functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called up whenever you interact with a page that is affected by your preferences.

Third-party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you may encounter through this site.

This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies can track items such as: how long you stay on the site and the pages you visit, so that we can continue to produce engaging content.

For more information about Google Analytics cookies, please see the official Google Analytics page.

Third party analytics are used to track and measure the use of this website so that we can continue to produce engaging content. These cookies may track items such as time spent on the site or pages visited, which helps us understand how we can improve the site.

Periodically, we test new features and make subtle changes to the way the site looks. When we are still testing new features, these cookies may be used to ensure you receive a consistent experience, while we understand which optimizations our users appreciate most.

As we sell products, it is important for us to understand statistics about how many visitors actually purchase and that is the kind of data these cookies will track. This way we can make accurate business forecasts that allow us to analyze our advertising costs and our products, and to ensure we offer the best possible price.

Commitment of the User

The user undertakes to make appropriate use of the contents and information that Cotton Moon offers on the site and with a declarative but not limitative character:

A) Not to engage in activities that are illegal or contrary to good faith and public order;

B) Not to spread propaganda or content of a racist, xenophobic nature, or about casinos, online betting (e.g. Bet.pt), games of luck and chance, any type of illegal pornography, apology for terrorism or against human rights;

C) Not to cause damage to the physical (hardware) and logical (software) systems of Cotton Moon, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems capable of causing previously mentioned damage.

More information

Hopefully, we’ve made ourselves clear and as mentioned earlier, if there's something you're not sure whether you need or not, it's generally safer to leave cookies enabled if you interact with one of the features on our site.

This policy is effective from March 2021.